Hardware & Device Recommendations

Aktif Müşteri is web-based and works directly in modern browsers (Chrome, Edge, Safari) without additional installation. The following hardware suggestions serve as a practical reference for fast performance, stable printing, and mobile field operations.

1) Desktop & Laptop Computers

Windows

Minimum: Intel i3 or equivalent, 8 GB RAM, 256 GB SSD, Windows 10/11
Recommended: Intel i5 or higher, 16 GB RAM, 512 GB NVMe SSD
Browser: Google Chrome (latest) or Microsoft Edge

macOS (iMac/MacBook)

Minimum: 8 GB RAM, 256 GB SSD, macOS 12+
Recommended: 16 GB RAM, 512 GB SSD
Browser: Safari (latest) or Google Chrome

Note: SSD storage ensures better performance. Ensure antivirus or backup software does not restrict printing or browser operations.

2) Mobile Devices

Android Phones & Tablets

Minimum: Android 10+, 3 GB RAM
Recommended: Android 12+, 4–6 GB RAM
Usage: Access via Chrome or a PWA shortcut

iPhone & iPad (iOS/iPadOS)

Minimum: iOS 15+
Recommended: iOS 17+ (latest Safari)
Usage: Safari browser or web app shortcut on home screen

Note: For Bluetooth printing, ensure your printer supports ESC/POS or standard protocols compatible with your device.

3) Printer Types & Recommendations

A) Customer Receipt (80 mm Thermal)

Key Features: 80 mm roll, auto cutter, USB or Ethernet, ESC/POS compatible
Sample Models:
- XPrinter XP-Q800 – up to 300 mm/s, ESC/POS support (Product page)
- Epson TM-T20X – 200 mm/s, USB/serial/Ethernet options (Product page)

B) Product Labels / Kitchen Printers

Epson TM-U220B – dot-matrix printer, USB/Ethernet options, durable for kitchen/industrial use (Product page)

C) Mobile Bluetooth Printers (Field Teams)

Key Features: 2–3 inch roll, Bluetooth 4.2/5.0, 203 dpi, Android/iOS compatible
Sample Models:
- GOOJPRT MTP-3 – 80 mm portable Bluetooth printer (Manual)
- Unitech SP320 – 72 mm/3”, ~90 mm/s, 203 dpi, Bluetooth 5.0, ESC/POS & CPCL (Product page)

4) Network & Peripherals

Internet: Stable 20 Mbps+ connection (recommended for cloud sync and online payments)
Local Network: Fixed IP for printers or reliable Wi-Fi
Barcode Scanner: USB HID-compatible, 1D/2D scanner

5) Printer Drivers & Setup Tips

Windows: Install official POS drivers (Epson APD, Virtual Port Driver, etc.)
macOS: Use CUPS with the correct PPD/driver
Paper Settings: Ensure correct width (80 mm) and enable auto cutter
Testing: Print manufacturer’s test page first, then test with Aktif Müşteri receipts

6) Frequently Asked Questions

Do I need installation? No. The program works in your browser. Only printer drivers are required.
Can I print from mobile? Yes, with supported Bluetooth portable printers.
Multi-branch access? Yes, you can log in from anywhere with an internet connection.

Summary Recommendations

Computer: Intel i3+, 8 GB RAM, 256 GB SSD (recommended i5/16 GB/512 GB)
Browser: Chrome/Edge/Safari (latest)
Receipt Printer: 80 mm thermal, auto-cutter (XP-Q800, Epson TM-T20X)
Label/Kitchen Printer: Epson TM-U220B (dot-matrix)
Mobile Printer: GOOJPRT MTP-3, Unitech SP320

Support: For setup or purchase assistance, please contact our technical team.

Hardware