Analyze your customers automatically with Customer Analysis. Identify new, VIP, active, normal, risky and lost customers with daily updated segmentation and better understand your customer portfolio.
With Customer Analysis and Segmentation in Aktif Customer, you can clearly understand your customer portfolio and review your customers under segments such as new, VIP, valuable, active, normal, risky and lost customers.
You can access this feature from Main Menu → Reports → Customer Analysis. The system automatically performs analysis once per day, and this screen is available only to administrator users.
View customer segments and customer list together in a single Customer Analysis screen.
Customer Analysis and Segmentation is a reporting screen that evaluates your customers based on their order history and system activity. This allows you to clearly see which customers are new, active, risky, or lost.
Instead of long customer lists, segment-based view helps you quickly understand your customer distribution and customer behavior.
Customers who recently placed their first order and customers who haven't visited for a long time are separated into meaningful groups.
Easily identify your most valuable customers and understand your strongest customer segments.
Customers who may stop visiting your business are grouped separately, helping you understand customer activity trends.
Customer Analysis groups your customers into meaningful segments for better customer understanding.
Customers who recently placed their first order.
Customers identified as the most valuable by the system.
Customers actively using your services.
Customers currently active in your portfolio.
Customers in the average segment of your portfolio.
Customers who may stop visiting your business.
Customers who have not visited your business for a long time.
In service businesses, customers do not visit at the same frequency. Especially in industries such as dry cleaning, carpet cleaning, tailoring and shoe repair, customer activity is often seasonal. Customer Analysis helps you better understand this behavior.
Segment-based reporting helps managers evaluate customer structure faster.
Customer analysis is automatically updated once per day.
Only administrator users can access this screen for controlled reporting.
Understand your customer portfolio more realistically with segmented customer groups.
Segment your customers, review customer activity and better understand your customer portfolio.
Create a free demo account with Aktif Müşteri POS Software and try it for 15 days without any fees!
